Request Pricing Of Your Support Solution
Create a tailored support team with TelegenBD Solutions, We’re here to back up every step of the way.
Inbound Support
Our inbound services cover customer service, technical support, order processing, and live chat. We offer flexible pricing so you can choose what works best for your company.
- Multi-channel ticketing (phone, email, chat)
- Dedicated Project Manager
- Dedicated Agent
- Quality Assurance Specialist
- Coaching
- CRM management
- Reporting
- Performance Analytics
Outbound Support
Our outbound services include cold calling, lead generation, appointment setting, and so on, at flexible pricing.
- Qualified Leads(Appointments / Live Transfers)
- Dedicated Project Manager
- Dedicated Agent
- Call Scripting
- Prospect Listing
- CRM Management
- Regular Trainings
- Dialing System
- Call Analytics
- Daily Reporting
- Quality Assurance Specialist
- Weekly Team Huddle
- Live Support
Hybrid Support
Our hybrid services combine inbound and outbound strategies for maximum efficiency.
- All inbound Services
- All out bound services
Enterprise Plan
In enterprising, we provide customized services where we offer pricing according to Business strategies.
- All services Included
Launch Process
If we Start today
Discovery Call
1st Day
On board Meeting
2nd Day
Training
3rd Day
Pre-launch Meeting
4th Day
We are live!
FAQ
To get the fastest answer for any question simply contact us and ask anything.
What kind of support is best for my company?
We offer everything from basic assistance to a dedicated team tailored to your business. Let’s find the perfect fit together.
What if my company grows?
No problem! We’ll adjust your support plan as needed—scaling up or down to match your growth.
How do you keep my customer data safe?
We prioritize data security. Our team is well-trained in confidentiality, and we use upto date technology to protect your information.
Where are my support people located?
Our team is global, so we can support you no matter where you are. We’re always ready to help.
How much say do I have in setting up my support team?
You’re in charge! From the start, we work with you to understand your needs. We keep you updated and welcome your feedback.
