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Our Services

Create a tailored support team with TeleGenbd, We’re here to back up every step of the way.

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Out-bound Support

All your out-bound solutions in one place

Telemarketing

Boost your business with TelegenBD Solutions telemarketing expertise. With over 10 years of experience, we focus on quality over quantity, driving superior KPIs and building a strong sales pipeline to increase your conversions.

Telesales

Outsource your telesales to us and benefit from our expert outbound marketing. We deliver affordable B2B and B2C solutions, connecting your products and services directly with the leads and driving growth.

Lead Generation

Outsourcing B2B lead generation with TelegenBD helps convert prospects into long-term customers at a lower cost. We tailor scripts, nurture leads, shorten sales cycles, and optimize client interactions for better results.

Appointment Setting

Appointment scheduling is key to business growth in B2B and B2C industries. TelegenBD specializes in outsourcing appointment-setting services to fill your sales pipeline with quality prospects.

Market Research Services

We offer comprehensive market research services to help grow your business. Discover key insights into your target market’s needs and trends, ensuring higher customer satisfaction and increased market share.

Cold Calling

We offer premium cold calling services to help businesses attract new clients and expand their market reach. Outsourcing your sales calls to us is a cost-effective solution, especially for SMEs, leveraging nearly two decades of expertise to drive results.

Survey Procesing

We provide comprehensive survey processing services to help businesses make data-driven decisions. Our flexible solutions cover everything from questionnaire design and printed surveys to email surveys and in-depth analysis.

In-bound Support

All your in-bound solutions in one place

E-Commerce Services

Our tailored E-Commerce Support packages are designed to enhance customer satisfaction and streamline your online business operations. We provide customized solutions that meet the diverse needs of both startups and established companies, adapting to the dynamic nature of the online retail market.

Live Chat Support Outsourcing

We offer end-to-end chat support services, handling everything from general inquiries and service details to quotes and support issues. Our agents provide real-time live chat assistance to ensure seamless customer experiences.

Back Office Support

We know your company’s public image is key, but a smooth-running back office keeps everything on track. Our back-office support handles data management, bookkeeping, inventory, and administrative tasks, so you can focus on growing your business with confidence.

Technical Support Outsourcing

Technical support outsourcing is essential as technology grows more complex and customers demand more assistance. TelegenBD offers a range of services, including game customer service, outsourced IT support, and email support outsourcing

E-Commerce Services

Our tailored E-Commerce Support packages are designed to enhance customer satisfaction and streamline your online business operations. We provide customized solutions that meet the diverse needs of both startups and established companies, adapting to the dynamic nature of the online retail market.

Live Chat Support Outsourcing

We offer end-to-end chat support services, handling everything from general inquiries and service details to quotes and support issues. Our agents provide real-time live chat assistance to ensure seamless customer experiences.

Back Office Support

We know your company’s public image is key, but a smooth-running back office keeps everything on track. Our back-office support handles data management, bookkeeping, inventory, and administrative tasks, so you can focus on growing your business with confidence.

Technical Support Outsourcing

Technical support outsourcing is essential as technology grows more complex and customers demand more assistance. TelegenBD offers a range of services, including game customer service, outsourced IT support, and email support outsourcing

We can do a lot more

One of the most important aspects of being successful when making cold calls is having a script to follow. It doesn’t matter what you’re selling; an outbound telemarketing script will help you train new hires, reacquaint seasoned pros, and convert cold leads into paying clients.

B2B Lead Generation
Telemarketing Services
Telephone Answering Services
Retail Customer Service
Inbound Sales Call Center
Live Chat Answering Service
Healthcare Startup Support
Customer OutreachSupport Outsourcing
Outsourced IT Support
24/7 Call Center
Flat Rate Answering Service
E-mail Answering Service
Appointment Setting
Outsource E-mail Support
B2B Call Centers
Lead Qualification
Customer OutreachSupport Outsourcing
Sales Development Representative (SDR)
Help Desk Services
Order Taking Service
Inbound Call Center
Cold Calling
Telemarketing Services
Back Office Services
Inbound Call Center Service
Order Taking Service
Overflow Call Handling Services

” TeleGenbd was a godsend to us. In other companies customer support level did not come even close ! ”

Let’s Grow Innovatively

We believe in implementation of knowledge and incorporate a continuous framework for raising standards, tracking, evaluation considering this an essential phase. We keep ourselves motivated for the performance by taking appropriate measures to enhance each concern.

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TelegenBD Solutions is a Online-based digital marketing agency and provider of virtual assistance (VA) services, with an offshore office in Bangladesh. We are committed to upholding the principles of the Equal Opportunity Act in all aspects of our business

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